Please have your orders in by 8:30PM Sunday for delivery Tuesday/Wednesday.

Shipping Policy

Thank you for visiting and shopping at Illawarra organics Following are the terms and conditions that constitute our Shipping Policy.

  1. We know that your order arriving on time is important to you! The total shipping time will be the Processing time + Delivery time.
  2. Once you have placed an order, this cannot be cancelled at any stage. The contract is completed on receipt of the order.
  3. Delivery Tuesdays and Wednesdays, based on postcodes.
  4. Every order receives a tracking number before it leaves our facility. From the time it leaves our door to the time it gets to yours; you’ll always know where your package is.

Shipping Rates & Delivery Estimates

  • As every order is unique, shipping costs vary depending on the chosen delivery method, weight, and destination of your order. The best way to get the information about the price of delivery is to add the product(s) you want to purchase to the bag and proceed to checkout. Here, choosing the delivery option and indicating your address, the delivery price will be automatically updated and visible.
  • Minimum order is $50
  • $5 fee for orders under $65 dollars
  • Additional $5 delivery fee for customers living in Berry 2535, Broughton Village 2534, and Shoalhaven Heads 2535.
  • We are not responsible for the items you have placed in the mail. We will not cover you for loss by courier company. That is where your tracking number comes in. If your items get lost in the mail, you will need to lodge a formal investigation with courier company, for them to cover you for the loss/damages of your items. If you chose not to ship your items tracked or signed for, and your items become lost, you will not be reimbursed for your loss/damages. Illawarra organics will not pay to cover cost of postage and/or lost items in the mail. Courier company will be your main contact for loss/damages which have occurred under their services. 

This document was last updated on November 27, 2021